I currently teach a half-day session on Reports and KPIs in the 3-day NICF-Social Media Analytics course at the Institute of Systems Science, National University of Singapore. In this module, I take a practical and tactical approach towards reporting social media performance to management.
- SMA Reports and KPIs – Reporting Template (v.1.02, 1.4 mb, Powerpoint)
Also available as a pdf (1.2mb, pdf)
- SMA Summary and Report Planner (73k b, pdf)
Last Updated: 24 Jan 2017