OCM: Online Community Management for Social Media is a course I’m conducting at the Institute of Systems Science at the National University of Singapore. The course is 70% funded by the WDA if you are Singaporean or a PR. For more info on the course, please visit the ISS website.
If you’re here because you’ll be attending my the course soon: first, thank you for choosing it! I hope you’ll find it useful.
Here are a bunch of things to prepare before you attend:
1. Social Media Accounts
This course assumes you’re social media-savvy. Meaning most popular social media tools should not be alien to you. It’s ok if you don’t use them regularly. It’s also ok if you’re not an expert – so long as you do not find it difficult to pick up. That’s what being “savvy” means! :)
- Facebook: We will talk a lot about Singapore’s most popular social network, Facebook. For social media managers, it’s best if you have admin access to your company’s Facebook Page.
- Please join/request to join the OCM course’s Facebook Content Staging Group.
“Do I need to bring a laptop?” There will be PCs or Macs available in the classroom, but you’re free to use your own laptop. There will be WiFi. As we will be doing class exercises involving content, you may access to your own collection useful. We will use various online tools and social media channels for inspiration and hands-on exercises.
This is the hashtag for this course. If you tweet, post, Instagram about this course, do tag your post #issocm. You can check out what past participants have posted or what I think is relevant to OCM.
3. Getting to the Institute of Systems Science
We’re located at the south-eastern end of the National University of Singapore, along Heng Mui Keng Terrace. Our postal code is 119615.
We are opposite the Yusof Ishak Institute (of South East Asian Studies).
ISS Shuttle ($1 per trip payable by EZ-Link)
ISS NUS operates a shuttle bus from Dover MRT station (7.30am, 8am, 8.30am) to the ISS Building. Payment is via EZ-Link only (NETS flashpay won’t work!).
Please see this ISS Shuttle Bus link for details.
Pick up your course materials from the lobby. My colleagues will also inform you which classroom to go to.
5. Contacting Me
If you have any questions, feel free to email me at firstname.lastname@example.org sg, or leave a comment below. I would very much like to hear from you as to what you expect from attending this course.